Privacy Statement - Customer Personal Information

Lease of Mind Pty Ltd

Website: www.leaseofmind.com.au

Effective Date: 2 January 2026

1. Introduction

Lease of Mind Pty Ltd ("we", "us", "our", or "Lease of Mind") is committed to protecting the privacy and confidentiality of personal information provided by our customers. This Privacy Statement out-lines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Full name, date of birth, and contact details (address, phone numbers, email addresses)

• Employment details including employer name, position, salary, and employment history

• Financial information including bank account details, credit history, and income verification

• Taxation information including Tax File Number and PAYG details

• Driver's licence details and vehicle preferences

• Insurance information and claims history

• Next of kin and emergency contact information

2.2 Sensitive Information

With your explicit consent, we may collect sensitive information including:

• Health information relevant to vehicle modifications or insurance requirements

• Membership of professional associations where relevant to employment verification

3. How We Collect Information

We collect personal information through:

• Direct interactions during consultations and application processes

• Written forms, applications, and agreements

• Phone conversations and email correspondence

• Our website and digital platforms

• Third parties such as employers, financiers, and vehicle suppliers• Publicly available sources where necessary for verification

4. Use of Personal Information

We use your personal information to:

• Provide novated leasing consulting services and ongoing support

• Assess and arrange financing and insurance for vehicle leases

• Facilitate relationships with employers, financiers, and vehicle suppliers

• Process applications and maintain lease agreements

• Provide tailored financial advice and reporting

• Supply ancillary products including Clipped Assist Memberships and EV Chargers

• Comply with legal and regulatory obligations

• Administer our Give Back Program

• Improve our services and customer experience

5. Disclosure of Personal Information

5.1 Permitted Disclosures

We may disclose your personal information to:

• Your employer for payroll deduction arrangements and FBT compliance

• Financial institutions and lessors for lease approval and administration

• Vehicle dealers and suppliers for vehicle procurement

• Insurance providers for coverage arrangements

• Professional advisors including accountants and legal practitioners

• Government agencies where required by law

• Service providers who assist in delivering our services

5.2 Overseas Disclosure

Personal information may be disclosed to overseas recipients in connection with vehicle sourcing or financial services. We will ensure appropriate safeguards are in place for such transfers.

6. Data Security

We implement appropriate technical and organisational measures to protect personal information against:

• Unauthorised access, use, or disclosure

• Loss, corruption, or destruction

• Misuse or interferenceSecurity measures include access controls, encryption, secure storage systems, and staff training on privacy obligations.

7. Data Retention

We retain personal information for the duration necessary to:

• Fulfil the purposes for which it was collected

• Comply with legal and regulatory requirements

• Maintain accurate business records

Personal information is securely destroyed or de-identified when no longer required.

8. Your Rights

You have the right to:

• Access personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information in certain circumstances

• Withdraw consent for processing sensitive information

• Lodge a complaint about our privacy practices

9. Website Privacy

Our website may use cookies and similar technologies to enhance user experience. We may collect information about website usage, IP addresses, and browsing patterns in accordance with this Privacy Statement.

10. Updates to this Statement

We may update this Privacy Statement periodically. Updated versions will be posted on our website with the effective date clearly indicated.

11. Contact Information

For privacy-related inquiries, access requests, or complaints, please contact:

Privacy Officer

Lease of Mind Pty Ltd

Email: privacy@leaseofmind.com.au

Website: www.leaseofmind.com.au

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian

Information Commissioner at www.oaic.gov.au.This Privacy Statement was last updated on 2 January 2026.